At Eeebu.com, we strive to provide our customers with a hassle-free shopping experience. We understand that circumstances may arise where you need to return or exchange a product, and we are here to assist you. Please review our return and exchange policy below:

30-Day Free Return and Exchange:
We offer a generous 30-day window for free returns, exchanges, and refunds. If, for any reason, you are not satisfied with your purchase, you can initiate a return or exchange within 30 days of receiving your order.

Exchange Process:

For exchanges, once we receive the returned item, we will dispatch the replacement within 3 days.
You will be notified via email once the replacement has been shipped.
Note:
If the exchange is initiated due to reasons related to the customer's personal preferences, an additional $9.9 USD shipping fee will be applicable.

Refund Process:

If you choose to return the item for a refund within 30 days of receipt, please send the product to our designated warehouse.
We will process the refund within 2 days of receiving the returned item.
The refund amount will be credited back to the original payment method.
Please allow 7-15 working days for the refund to reflect in your account. The exact timing may vary based on your bank.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please promptly take photos and notify us within 3 working days. We will swiftly process a free replacement for you.

Customer-Induced Damage:
Please note that if the item is damaged by the customer, we cannot provide compensation or accept returns. In such cases, the customer is responsible for the incurred damages and no refund or return will be processed.

We value your satisfaction and aim to make your shopping experience with Eeebu.com enjoyable. If you have any further questions or concerns, please do not hesitate to contact our customer service team.

Thank you for choosing Eeebu.com.